Unable to do pull or activate Python

Python
1

I am on Alma Linux 9.2.

Trying to update to latest package, but matplotlib and fonttools are not passing checksum validation. I cannot even force uninstall. Please help me resolve the checksum error or force uninstall and reinstall.

Thanks.

[jim@localhost Python-3.11.4-Linux-CentOS]$ state pull
█ Pulling Remote Project

Operating on project jimw54321/Python-3.11.4-Linux-CentOS, located at /home/jim/Python-3.11.4-Linux-CentOS.

Your activestate.yaml is already up to date!
█ Updating Runtime

Changes to your runtime may require some dependencies to be rebuilt.

Setting Up Runtime
Resolving Dependencies :heavy_check_mark: Done
Downloading 2/2

█ Something Went Wrong

x Could not refresh runtime after pull
x Could not install dependencies
x Not all artifacts could be installed:
Failed to download artifact fonttools (34e92466-8ff8-5e23-8d48-7ee437947662): Checksum validation failed
Failed to download artifact matplotlib (1d944bfd-969b-585d-bb8a-3f59de8f1fba): Checksum validation failed

█ Need More Help?

• Run → state pull --help for general help
• Ask For Help →
[jim@localhost Python-3.11.4-Linux-CentOS]$
[jim@localhost Python-3.11.4-Linux-CentOS]$
[jim@localhost Python-3.11.4-Linux-CentOS]$ state activate
█ Creating a Virtual Environment for your Project’s Packages

Setting Up Runtime
Resolving Dependencies :heavy_check_mark: Done
Downloading 2/2

█ Something Went Wrong

x Could not activate project
x Could not update runtime installation
x Not all artifacts could be installed:
Failed to download artifact matplotlib (1d944bfd-969b-585d-bb8a-3f59de8f1fba): Checksum validation failed
Failed to download artifact fonttools (34e92466-8ff8-5e23-8d48-7ee437947662): Checksum validation failed

█ Need More Help?

• Run → state activate --help for general help
• Ask For Help →
[jim@localhost Python-3.11.4-Linux-CentOS]$
[jim@localhost Python-3.11.4-Linux-CentOS]$
[jim@localhost Python-3.11.4-Linux-CentOS]$ state uninstall Python-3.11.4-Linux-CentOS
█ Uninstalling Package

Operating on project jimw54321/Python-3.11.4-Linux-CentOS, located at /home/jim/Python-3.11.4-Linux-CentOS.

• Creating commit x Failed
x Failed to remove package
x Error occurred while trying to create a commit: The following requirement was removed, but it does not exist in the previous
commit. Namespace: language/python, Requirement: Python-3.11.4-Linux-CentOS

█ Need More Help?

• Run → state uninstall --help for general help
• Ask For Help →
[jim@localhost Python-3.11.4-Linux-CentOS]$

2

I’m sorry to hear you’re having trouble uninstalling the State Tool. It’s possible that there is another process that is preventing the uninstallation. Follow the steps in the document below to troubleshoot your uninstallation and then reinstall with the most current version to update the package.

3

Hi again. Thanks for the help, but I need more help. matplotlib and fonttools fail checksum verification.
I performed the following steps:

  1. I successfully did the uninstall.

  2. Then I created a build without matplotlib and fonttools.

  3. Did the steps to reinstall state, do the auth, and set new install as default. Success

  4. Created new build to include matplotlib.

  5. Attempted a pull. Fail. Please see below.

[jimw54321/Python-3.11.4-Linux-CentOS] [jim@localhost Python-3.11.4-Linux-CentOS]$ state pull
█ Pulling Remote Project

Operating on project jimw54321/Python-3.11.4-Linux-CentOS, located at /home/jim/Python-3.11.4-Linux-CentOS.

Your project in the activestate.yaml has been updated to jimw54321/Python-3.11.4-Linux-CentOS@90b8946d-80aa-4d35-a7a0-c4c7a13382e5.
█ Updating Runtime

Changes to your runtime may require some dependencies to be rebuilt.

Setting Up Runtime
Resolving Dependencies ✔ Done
Build Log /home/jim/.config/activestate/cli-release/logs/build-90b8946d-80aa-4d35-a7a0-c4c7a13382e5-20230808000102.log
Building                                  181/181       
Downloading                                 11/11       
Installing                     |             9/11 [==============================>-------]  82 %

█ Something Went Wrong

 x Could not refresh runtime after pull
 x Could not install dependencies
 x Not all artifacts could be installed:
Failed to download artifact fonttools (34e92466-8ff8-5e23-8d48-7ee437947662): Checksum validation failed
Failed to download artifact matplotlib (1d944bfd-969b-585d-bb8a-3f59de8f1fba): Checksum validation failed

█ Need More Help?

 • Run → `state pull --help` for general help
 • Ask For Help → https://community.activestate.com/c/state-tool/
[jimw54321/Python-3.11.4-Linux-CentOS] [jim@localhost Python-3.11.4-Linux-CentOS]$
4

Hello jimw54321, one of our engineers looked into the problem. If you create a new build it should not have the same issue. Thanks for posting!