Can't uninstall ActiveState Python on W10

Can anyone help me uninstall ActiveState Python 2.7?
I used the installation command in cmd. Then I used the “state clean uninstall” command.
But I keep getting this error message:
“Cleanup interrupted, because a running State Service process failed to stop due to a timeout.”

What to do?

I use Windows 10 Pro.

Thanks!

I had the same problem

ActivePerl-5.28

state clean uninstall -v

(PID 14068) [DEBUG Feb 9 13:32:51.592492900, exeutils.go:120] Executing command: C:\Users\lutd\AppData\Local\ActiveState\StateTool\release\bin\state-svc.exe, [stop]
(PID 14068) [DEBUG Feb 9 13:32:59.459200800, errors.go:86] Wrapped localized error: – with: Cleanup interrupted, because a running State Service process failed to stop due to a timeout.
(PID 14068) [DEBUG Feb 9 13:32:59.459200800, errs.go:75] Wrapped error: Cleanup interrupted, because a running State Service process failed to stop due to a timeout. – with: Failed to stop services.
(PID 14068) [DEBUG Feb 9 13:32:59.460789400, errs.go:75] Wrapped error: – with: Failed to stop services.
Cleanup interrupted, because a running State Service process failed to stop due to a timeout.
(PID 14068) [CRITICAL Feb 9 13:32:59.461303500, errors.go:105] Returning error:
Failed to stop services.
Cleanup interrupted, because a running State Service process failed to stop due to a timeout.
Created at:
D:/a/cli/cli/internal/runners/clean/uninstall.go:github.com/ActiveState/cli/internal/runners/clean.(*Uninstall).Run:61
D:/a/cli/cli/cmd/state/internal/cmdtree/clean.go:github.com/ActiveState/cli/cmd/state/internal/cmdtree.newCleanUninstallCommand.func1:47
D:/a/cli/cli/internal/captain/command.go:github.com/ActiveState/cli/internal/captain.(*Command).runner.func1:554
D:/a/cli/cli/internal/sighandler/awaiting.go:github.com/ActiveState/cli/internal/sighandler.(*sigHandler).WaitForFunc.func1:46
C:/hostedtoolcache/windows/go/1.16.13/x64/src/runtime/asm_amd64.s:runtime.goexit:1371
(PID 14068) [DEBUG Feb 9 13:32:59.461818800, log.go:184] goroutine 1 [running, locked to thread]:
runtime/debug.Stack(0x4, 0x1310e77, 0x8)
C:/hostedtoolcache/windows/go/1.16.13/x64/src/runtime/debug/stack.go:24 +0xa5
github.com/ActiveState/cli/internal/logging.Critical(0x1343f8e, 0x22, 0xc0002acdc0, 0x2, 0x2)
D:/a/cli/cli/internal/logging/logging.go:302 +0x9c
main.unwrapError(0x1589ca0, 0xc00044f2c0, 0x4, 0x1, 0x15b5668)
D:/a/cli/cli/cmd/state/errors.go:105 +0x865
main.main()
D:/a/cli/cli/cmd/state/main.go:105 +0x4f6

Got this error too. Haven’t found any solution yet.

Hey all - the next version of the State Tool will address these issues. We’ve had multiple reports of these commands not working correctly. In the meantime, there are manual instructions you can follow to uninstall here: