I have an auto-renew subscription for Komodo-IDE from ActiveState. I was billed $99 on my personal credit card on 18-Jan-2021. I am no longer employed by the company I worked for at that time, and I no longer have access to that company email address. I want to transfer that account to my personal email address, so that I can download and use the products I pay for.
I have attempted to contact ActiveState several times and received no response.
Short of initiating the chargeback process with CapitalOne (and filing a complaint against ActiveState for fraudulent use of their Mastercard MerchantID), is there a way I can make contact with someone at ActiveState who can resolve this simple snafu?
A pm to me here or an email to the address on file with my community forum (it is correct) is fine.