ActiveState Account Login in Komodo IDE does not have "sign in with GitHub" option

I installed the ActiveState Komodo IDE 12. On startup, I get a window titled Komodo IDE - ActiveState Account Login.But there is no option to sign in with GitHub. When I enter my GitHub user ID and GitHub password, it fails.
I already have an ActiveState Account, where I sign in with GitHub.

What should I do?

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Hi @aks2161989,

I believe you need to set a password in your platform.activestate.com account. Unfortunately, the Komodo login dialog does not support Github authentication.

  • Carey
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I can do NOTHING at all from starting this program. I created an account at platform.activestate.com. I’ve uninstalled and reinstalled 3-4 times at this point and this is all I get:

Clicking in the ActiveState Account Login dialog achieves nothing at all.

Please advise.

Are you behind a firewall or proxy server? Both of those can and will prevent Komodo from authenticating. There’s an FAQ posted: Resolve login Issues in Komodo IDE behind Proxy - Tutorials - Komodo IDE & Edit | Forums