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Komodo License not Working

Question: 

Why won't Komodo allow me to do the 21 day trial? Or let me use my actual license?

Answer: 

If you're having trouble starting your Komodo trial or it won't pick up your freshly purchased and installed license, there are a few things you can try to work around the issue:

Trial Issues:

  • A. Download a new Komodo installer and reinstall Komodo
  • C. Contact support@activestate.com and tell them you're trial license won't start and they should be able to help.

License Installed but not Used:

  • A. Download a new Komodo installer and reinstall Komodo
  • C. Do the same as the last step but also download your license installer again from account.activestate.com
  • D. Contact sales@activestate.com and tell them you're license won't work and they should be able to help.

Note:
- If you already have a previous Komodo license you are STILL ENTITLED to a Komodo trial of whatever the new version is.