ActiveState Community

Chances are, pystderr.log will be full of error messages
pointing to the problem.

See the FAQ page for the question
"Where can I find the Komodo files?" at
http://community.activestate.com/faq/komodo-file-locations

You can either post it here or send it to me.

- Eric (email ericp....)

Sadly, that is one of the problems, there is no pystderr.log on the system anywhere. I am not getting any kind of error messages created. I can see the komodo.exe process start and immediately stop but I have no clue what is causing the issues. I am not sure how to force it to give me an error message to be able to get a direction to go.

Are there any entries in the Event Viewer? To my knowledge
Komodo doesn't write anything there, but maybe there are
some entries related to your recent OS upgrade.

These are all the subdirectories with names like "5.1" and "5.2"
at %APPDATA%\ActiveState\KomodoEdit (where %APPDATA% is something
like [C:\Documents and Settings\\Application Data].

Probably the quickest solution is to move to %APPDATA%\ActiveState
and rename "KomodoEdit" to "hide-KomodoEdit". Also make sure
that the environment variable KOMODO_USERDATADIR is either
unset, or set to a path you have permissions to create files
and directories in.

Hope this helps,

Eric

The environment variable is unset, I will rename the directories and try again. I did find a set of three errors that are being generated in the system log file when Komodo Edit is attempting to run. All are generated by Side by Side:

1st: Dependent Assembly Microsoft.VC80.CRT could not be found and Last Error was The referenced assembly is not installed on your system.

2nd: Resolve Partial Assembly failed for Microsoft.VC80.CRT. Reference error message: The referenced assembly is not installed on your system.

3rd: Generate Activation Context failed for C:\Program Files\ActiveState Komodo Edit 5\lib\mozilla\komodo.exe. Reference error message: The operation completed successfully.
.

I am trying to find out what is not installed and how to rectify that now.

When I googled around, the only suggested solution I found that people reported
working was deleting the c:\Windows\SxS directory, but that sounds wrong to me,
and the first reporter of this problem said it didn't work for him.

This problem has nothing to do with corrupted files in the profile area --
Komodo can no longer find the C runtime library, and therefore can't even
emit an error message that there's a problem.

I've logged a bug for this at
http://bugs.activestate.com/show_bug.cgi?id=85275

Could you tell me the Windows update version # you installed -- we need
to duplicate the problem here.

Thanks,
Eric

I have reinstalled from scratch and no longer can tell you what the initial windows update version was. I currently just finished a clean install of Windows XP Professional Version 2002 with service Pack 2. I installed Komodo Edit 5.2.2 and had the same problem. I have not connected to my network here at work, so it is as bare bones as I can make the install.

Prior to this latest effort, I had downloaded and installed the Microsoft visual C++ Redistributable file and it didn't help either.

The version I have installed on the Small Business Server here is still working without issues and the server is kept fully updated from Microsoft.

If there is more information you need please let me know. I can send you my phone number if that helps as well.

First, I need to reproduce this problem here. We're running
various Windows machines -- 2k, 2003, XP, Vista, Win 7. Some
have that SxS directory, some don't, but Komodo runs on
all of them.

Chances are the files like Microsoft.VC80.CRT are in your
c:\windows\system32 directory, right? If so, it seems
that something in the SxS directory is preventing the
file from being loaded, but I haven't figured out what it is.

- Eric

I expect it will take a bit of time. Just feel free to contact me and I can supply you the information I have to figure this out. It is just so strange to have it suddenly stop working like that. I am lost without it and forced to work with notepad and that is making me grouchy. Thanks for working on this, it is appreciated!!

I was able to get Komodo Edit 5.2.2 and Komodo IDE to work this morning. I downloaded and installed Visual Basic 2008 from http://www.microsoft.com/express/vb/Default.aspx. I normally have never installed this before, but this time it seemed to fix the side by side errors I was getting. It downloaded some pre-reqs to the desktop, so not sure what part of the download fixed the issue.

I ran across a posting at http://forums.techarena.in/windows-xp-support/524401.htm that gave me the idea on installing VB to see if it fixed the problem. Hopefully this might be enough information to help figure out what the underlaying issue is. I just hope it doesn't stop working for me later.